PATIENT TRAVEL AND ACCOMMODATION CLAIMS TOO DIFFICULT
Patient Travel and Accommodation Claims Too Difficult
24 May 2007
Member for Lismore, Thomas George says he has been approached by many constituents concerned about the complexity of claim forms for the isolated patients travel scheme.
“The IPTAAS Scheme is supposed to offer help in travel and accommodation expenses for patients who live more than 100 km from their treating specialist,” Mr George said.
“But complicated forms and near impossible bureaucratic requirements, make successfully completing a claim very difficult. In fact, the process of claiming under the scheme is so complicated people often don’t bother.
“One constituent pointed out she had to undertake nine different processes to claim what in fact was a small amount in comparison with her actual costs.
“The nine steps were:
- Attend and obtain the IPTAAS form from the General Practitioner’s (GP) surgery.
- If privately insured, get a letter from the health insurer to say they didn’t cover travelling.
- Make an appointment with the GP to complete part of the form. It must be the GP, his or her staff can’t do it.
- Have the treating specialist complete the form.
- Complete the patient and escort details. Only Pensioners or Health Care Card Holders are eligible for assistance under this section even if the person helping the patient takes time off work they are not eligible for compensation unless they are a Pensioner or Health Care Card Holder.
- Provide receipts for petrol. A mileage reimbursement of just 12.7cents applies.
- Provide receipts for accommodation.
- Send the form to IPTAAS within six months of treatment.
- Note that a $40 personal contribution will be deducted.