FAIR TRADING MOBILE WEBSITE AND APP TARGETS CONSUMERS ON THE GO

FAIR TRADING MOBILE WEBSITE AND APP TARGETS CONSUMERS ON THE GO

7 July 2011

Nationals Member for Lismore Thomas George is pleased a new mobile website and app for NSW consumers, tenants, home owners and businesses who want to access Fair Trading information and services while on the go has been launched today by the Minister for Fair Trading.

Mr George said the new mobile website provides valuable information on rights and responsibilities about shopping, renting a home, business names, licensing and home building or renovations.

“The mobile website is especially designed for smart phone users,” he said.

“It is tailored for people seeking instant information while they are shopping, on the job, making decisions about renting a home or planning home renovations.

“The mobile site is easy to navigate and it helps visitors to find the nearest Fair Trading Centre without fuss using GPS technology.

“The NSW Fair Trading website at www.fairtrading.nsw.gov.au will automatically direct visitors using a smart phone to the mobile site.”

Mr George said the mobile website was a great way for NSW Fair Trading to engage with the rapidly growing number of smart phone users in Australia.

“As part of the mobile website, consumers can also download a new ShopSmart app which provides instant answers to common consumer questions about warranties, lay-bys, refunds and returns,” he said.

Mr George said the ShopSmart app also allows users to store photos of shopping receipts and set reminders for gift vouchers, lay-bys and warranties.

“The app is designed to raise consumers’ awareness of the Australian Consumer Law which commenced this year and empower them to resolve their consumer problems,” he said.

The free NSW Fair Trading ShopSmart app is based on a similar initiative launched by Consumer Affairs Victoria earlier in the year.

The new app can be downloaded from the (Apple) App Store and the Android Market by searching for ‘ShopSmart’.

According to industry research, smart phones accounted for around 57 per cent of all mobile phones sold in Australia last year.

Lismore Contact Details:

Office: 55 Carrington Street  LISMORE
Postal: PO Box 52  LISMORE  NSW  2480
Telephone: 02 6621 3624
Facsimile: 02 6622 1403
Email: lismore@parliament.nsw.gov.au

Murwillumbah Contact Details:

Telephone: 02 6672 7577